ROOTED inWELLNESS

To avoid being charged the online deposit, please schedule your appointment by phone. We will collect your gift card redemption code during the call.

To book an appointment for someone else, the easiest way is to call us directly! If you prefer online booking, follow these steps: 1) Sign in or create an account on our booking page. 2) Go to "My Account" and select "Family Members." 3) Add the person's information. 4) When scheduling, choose whether the appointment is for you or the added person. For surprises, use your contact details to avoid notifications to the recipient. Contact us if you need help!

If you are a new client, or a returning client booking through a new client profile, an $80 deposit will be required at the time of scheduling your appointment online. This deposit will be applied toward the total cost of your session.

Please give as much advance notice as possible when canceling so we can fill the appointment. You may cancel or reschedule any appointment with a minimum of 24 hours notice. If notice for cancellation is given less than 24 hours prior to your scheduled appointment, you will be assessed a nonrefundable, non-transferable cancellation fee equal to the full cost of the treatment. This fee will be charged to your most recently used credit card on file or your gift card. No-calls and no-shows will be charged the full cost of the treatment. Please email admin@healingroots.center for cancellation requests. Note: missed calls and voicemails are not recognized as cancelation requests. We appreciate your understanding and cooperation in our efforts to sustain a healthy business and desirable pay for our practitioners, who are still fully compensated for canceled or missed appointments.

Currently, we don't offer couple's massages. However, you can schedule two separate massages back-to-back.

Please contact us via phone or email to coordinate an in-person gift card purchase.

To buy an electronic gift card you will first need to make a profile. Be sure to put your email address in the recipient box if you intend for the gift card to be a surprise.

We accept gratuity in the form of cash or Venmo. Industry-standard gratuity is 20% of the service rate, although it is never required.

We do not offer refunds. If you cancel a session with more than 24 hours notice, your deposit will be kept as a credit for future use.

After your first session, our practitioners will offer personalized recommendations based on your goals and current wellness. We'll create a treatment plan that suits your needs and schedule.

We offer 30, 45, 60, 75, and 90-minute massages. A 60-minute session is our most popular, perfect for a full body massage with some focus work. Choose 30 minutes for one target area, 45 minutes for focused work on a portion of the body, 75 minutes for a thorough full body session, and 90 minutes for multiple focus areas or extensive focus work.

We are located on Walnut Street, where you can park with a metered payment. Additionally, neighborhood streets surrounding us have 2-hour free parking available. There is also a parking garage located on Belfonte Street.

Yes, please arrive 10 minutes early to fill out our intake form and get settled. This helps you relax and ensures a smooth start to your session.

Our current location is not wheelchair accessible. Please contact us for any accessibility inquiries or requests, and we will do our best to accommodate your needs.